Date: 18 November
Duration: 2 hours
A must for social media managers and strategists, Marc Smith currently hails from Silicon Valley, California. He founded and managed the Community Technologies Group at Microsoft Research in Redmond, Washington and led the development of social media reporting and analysis tools for Telligent Systems. Currently, Marc Smith leads the Connected Action consulting group and is a co-founder of the Social Media Research Foundation which is dedicated to Open Tools, Open Data, and Open Scholarship related to social media.